“We have been captivated by Kleio’s vision to redefine customer experience with Conversational AI,” said David Dayan, CEO of Showroomprivé.com. “Their platform unlocks new possibilities for elevated customer experiences with hyper-personalization, and significant sales growth for Showroomprivé,” added Nicolas Gerbal, Director Travel & Leisure at Showroomprivé.com.

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Within the high-velocity world of Showroomprivé, the travel section faced a unique paradox where the urgency of a flash sale often collided with the deep complexity of booking a vacation. Shoppers were frequently overwhelmed by the sheer volume of data—from flight logistics to hotel amenities—which created a friction-filled journey where potential travelers stalled at the most critical moment of the decision-making process. By deploying Kleio, Showroomprivé introduced a layer of Agentic AI that acted as a persistent, intelligent guide through these fragmented workflows, transforming a static catalog into a conversational experience.

Instead of a user clicking away to research fine print elsewhere, Kleio sat at the heart of the experience, instantly surfacing the perfect offers from the flash catalog based on real-time intent and resolving technical queries with the authority of a travel expert. This seamless orchestration did not just simplify the path to purchase; it actively encouraged exploration, leading to a significant surge in product page views as users felt more confident navigating the variety of options. By the time travelers reached the online checkout, the Agentic AI had already handled the heavy lifting of nurturing and validation, resulting in a remarkable twenty percent increase in online conversions.

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