Augmenting the Human Expert: Selectour’s National Rollout of Kleio AI Live Copilot
Transforming 4,000 Travel Advisors into AI-Augmented Sales Powerhouses through Real-Time Product Intelligence
“Our goal is to provide our 4,000 travel advisors with the most powerful tools to maximize their efficiency and the relevance of their recommendations. The integration of Kleio’s conversational AI directly into their workstations is a major technological advancement that supports this ambition. It is a true daily assistance tool that not only accelerates the search for complex products through its data unification engine but also enables the orchestration of fluid, omnichannel customer journeys.” — Hubert Prades, Chief Information Officer at Selectour
Selectour has equipped its national network of 4,000 travel advisors across 1,000 physical agencies with Kleio AI Live Copilot — a sophisticated Agentic Commerce application purpose-built to transform traditional travel advisory into a high-velocity, AI-augmented sales operation.
At the heart of the Copilot is Kleio’s Knowledge Engine, ingesting over 200 million data points from an 80,000-product catalog and making that intelligence instantly accessible at the advisor’s workstation. Where advisors once spent significant time on manual product searches, they can now profile a customer’s intent through natural conversation and immediately surface the most relevant, bookable options tailored to each traveler’s unique profile — skipping the manual lookup chain entirely.
Beyond product matching, the platform generates personalized selling arguments and data-driven narratives in real time, equipping advisors with the specific, persuasive insights needed to close complex, high-value sales. This directly shortens the sales cycle: from initial customer profiling to presenting a tailored, bookable recommendation, advisors operate at a pace and precision that was previously impossible at scale.
The deployment also establishes the foundational architecture for Selectour’s A2A (Agent-to-Agent) strategy. By bridging human expertise with Kleio’s high-velocity data engine, the network is fully positioned to receive, qualify, and fulfill leads generated by the next generation of autonomous AI search platforms — including ChatGPT, Gemini, and emerging AI travel assistants — ensuring Selectour captures demand wherever it originates.

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