Buyers who engage a Kleio-guided journey convert 2–3X more often.
Your assistant remembers every buyer, weighs every signal by how much it deserves to be trusted, and can explain every belief it holds. A new standard for agentic commerce, shipped inside every Kleio deployment.
“Shall we start with the beach resorts, or keep a cultural stop in the trip?”
A traveler mentions two children on Monday, lingers over beach resorts on Wednesday and asks about visas on Friday. The assistants that do remember treat every signal alike, and when they get it wrong, nobody can say why.
Session-bound memory dies with the browser tab. The profile your assistant worked hard to build is gone before the buyer returns.
Last write wins. A passing click silently overwrites what the buyer stated outright, and an inference from a vague phrase weighs as much as a form filled in by hand.
When a recommendation misses, there is no record of which facts produced it. A problem for your team and, under the EU AI Act, for your compliance officer.
The Memory Store reads every observation, keeps every claim and computes what to believe. Nothing the buyer said is ever overwritten.
Something that happened: a message, a click, a filter change, a record from your CRM. Raw, and never edited.
One candidate value for one field, with its source, its time and the exact words it came from. Kept in an append-only log.
What the store currently holds for a field, computed over all its claims: the value, the evidence behind it, and how firmly it is held.
The weights that turn claims into beliefs. Versioned, so beliefs can be recomputed under new weights without touching the record. Deterministic, no LLM in the loop.
A free-form note no schema anticipated, kept beside the claims: “Travels with a service dog.” Structure where your business needs it, nuance everywhere else.
Step through six turns of one conversation. Watch the store weigh each claim by its source, tip at turn 5, flag the field as contested, and settle once the buyer confirms.
The mass tips to beach, but by too little to act on. The field is contested, so the assistant asks instead of guessing.
What the buyer says outranks what they click. A nightly CRM sync can never overwrite what the customer said this afternoon. The weights are yours to tune, and versioned so every belief stays reproducible.
Chat-memory libraries are fast to adopt and impossible to audit. CRM fields are durable but blind to the conversation. Session analytics see every click and understand none of them. The Memory Store takes the strengths of each, and adds evidence-weighted belief and a contested state.
The visitor is an anonymous browser identity. Memory carries across sessions in one browser, never between people or devices.
One brand’s beliefs about a visitor are never another’s to read, even inside the same organization.
Every belief carries its evidence, in order, with sources and timestamps. It answers the question that matters most: why did it say that?
Removing a conversation removes its memory. Offboarding removes everything.
Connect the Memory Store to your existing agents over HTTP, keep your LLM and your catalog MCP, seed it from your CRM, and read back what your customers told you across every channel.
Seed what your CRM already knows, dated, so a replayed record never passes for fresh.
Read typed values, ready to pass as filters to your search and MCP calls, with a state that says whether to act or ask.
Explain any field: the belief plus every claim weighed to reach it.
Evidence-weighted resolution and cross-session memory, enabled on your deployment. We will walk you through what your systems can write and read.
